General Questions

What are the server's specifications?
What type of connection do you use?
Where is the server's location?
How soon will my account be activated after I sign up?
Do you have backup service?
Is there a setup fee?
Do you offer custom hosting plans?
Do you support ASP or Cold Fusion?
Do you provide Windows2000 /NT based hosting?
There are some hosts offering the same features with a better price, can Doodle-Tech.net compete with them?
Do you offer SSL and do I have to buy an SSL Certificate?
Do you offer Adult Hosting?
Does Doodle-Tech.net offer free hosting or sponsorship?

Billing Questions

Does Doodle-tech.net charge me anything if I go over my account features?
Can I cancel my recurring payment?
Do you accept Credit Cards online?
My credit card was voided, what does that mean?
How do I know if I have been charged or not?
Do you accept Paypal?
Do you offer a trial period?

Account and Control Panel Questions

What control panel do you provide?
Where can I view my e-mails?
Can I run CGI scripts anywhere on my account directories?
What is Addon domain?
What is the difference between addon domain and domain pointer?
My account is too messy, can I refresh my account?
Can I upgrade my account at any level?
Can I give anything@mydomain.com e-mail address to my clients or friends?
Can I give http://anything.mydomain.com subdomain to my clients or friends?
What is Bandwidth?
What will happen if I exceeded my bandwidth limit?
How much bandwidth do I need?
How much space do I need?
Can I upgrade my plan, space, bandwidth, etc. later?
Can Doodle-Tech.net help me to install my scripts or programs?
Do I have 24/7 access to FTP, control panel, etc?
Can I move resources between my accounts?
Am I allowed to do background activities such as BitchX, ircd, psyBNC, etc.?

Domain Questions

Do you support international domains such as .biz .info . tc .bz . us .br etc...?
Do you offer domain registration?
Do you offer free domain transfer?
How can I transfer my domain to doodle-tech.net?
I am completely new to domain transferring, can Doodle-Tech.net transfer my domain?
How long does it takes for my domain to become active?
What are the nameservers I should use for my domain?
Is there a temporarily address I can use instead of my domain?
Can I change my domain name after I have signed up?


I have more questions, where do I go for inquiry?

What are the server's specifications?
Intel 1100 - 1.8 P4 MHz processors. 512 - 2GB RAM. 9 - 18GB IBM SCSII HDD 60 GIG SEPARATE BACKUP DRIVE

What type of connection do you use?
Network Specs here

Where are the server's located?

1919 W. Lone Cactus Drive, Phoenix, AZ 85027

How long will it take to get access to my account/web site after I sign up for hosting with you?
Usually we set up accounts within 30 minutes and depending on demand for service up to 6 hours. So once you have signed up with us and made payment we will set up your account. You can start uploading your web-site as soon as you get your welcome email.

Do you have backup service?
Yes, we backup our server's data every night.

Is there a setup fee?
No, there is no set up fee on any of our services.

Do you offer custom hosting plans?
Yes, Please contact our sales department with your request/s, disk space, bandwidth, etc. They will reply to you with an offer.

Do you support ASP or Cold Fusion?
No, we do not provide ASP and Cold Fusion services.

Do you provide Windows2000 /NT based hosting?
No, we do not provide Windows2000/ NT based hosting. We use Red Hat Linux.

There are some hosts offering the same features with a better price, can Doodle-Tech.net compete with them?

Our pricing is very competitive! Comparing just the price and allocated bandwidth with other hosting companies is not necessarily the best comparison to make. Incorporate service and support into your equation and you may find our pricing to be better than many companies. Instead of reducing pricing to meet lower quality providers, we like to invest money back into equipment and service. After all, the very reason a client would want hosting in the first place is to have their website online 24/7.

Do you offer SSL and do I have to buy an SSL Certificate?
Yes, if you buy the certificate we will install it for you. A $25 fee applies. We can also buy the certificate for you, please contact sales for pricing on a 128bit SSL certificate.

Do you offer Adult Hosting?
No

Does Doodle-Tech.net offer free hosting or sponsoring?
No

Does Doodle-Tech.net charge me anything if I go over my account features?
We do not have control over your credit card at all. If your account consistently requires more bandwidth, storage or features we will contact you and request that you upgrade your plan by resubmitting your payment details.

Can I cancel my recurring payment?
Yes, please contact admin@doodle-tech.net

Do you accept Credit Cards online?
Yes, we accept all major credit cards. We use http://www.paypal.com for card processing. Shopping with us is secure,  fast and easy!

My credit card was voided, what does that mean?
If your billing information is incorrect, including phone number, PO BOX, zip code, etc, your transaction will be voided.
Please provide the correct billing information to avoid this.

How do I know if I have been charged or not?
After any successful transaction, you will receive an email saying a transaction was made. If you did not get an email, it means no transaction was made and your credit card has not been charged.

Do you accept Paypal?
Yes, we do accept Paypal.

Do you offer a trial period?
Yes, we offer a 7-day trial period. If you are dissatisfied with your service for any reason, you have the option to cancel service within 7 days.

What control panel do you provide?
We provide Cpanel (5.0)+.  This is the best and the easiest control panel available. Click here to see a demonstration

Where can I view my emails?
You can use POP3 services like Outlook Express or Eudora.

Can I run CGI scripts anywhere on my account directories?
Yes, in any directory.

What is Addon domain?
Addon domains are the number of domains you can use with your account.

What is the difference between addon domains and domain pointer?
Addon domains are stand alone fully working domains, domain pointing is like duplicating the domain.

My account is too messy, can I refresh my account?
Yes, just contact us. We will remove your current account and setup a fresh account for you free.

Can I upgrade my account at any level?
Yes, you can upgrade your account from plan to plan anytime you want.

Can I give anything@mydomain.com email address to my clients or friends?
Yes, you are free to give email addresses to your friends, clients or anyone you like, but please remember its your account and you are responsible for bandwidth usage.

Can I give http://anything.mydomain.com subdomain to my clients or friends?
Yes, you can give subdomains to anyone you like, but please remember its your account and you are responsible for bandwidth usage.

What is Bandwidth?
Bandwidth is data transferred from your web-site in a one-month period. It includes FTP, POP3, Subdomains, etc. That means your website can handle a certain amount of data in a one-month period. Larger web-sites need more bandwidth depending on the traffic of your web-site.

What will happen if I exceed my bandwidth limit?
When you reach your bandwidth limit, instead of your web-site, a page will appear saying you have reached your bandwidth limit. You can ask for an extra bandwidth block in case you need your site to show up, or you can wait until the first day of the next month when your bandwidth limit restarts.

How much bandwidth do I need?
Let's say your site has 200 visitors per day and you have 10 web-pages total. Each page has 20KB data, including pictures and stuff. So every day your website will use approximately 40MB. That's 1.2GB every month.

How much space do I need?
Depending on the nature of your business, if your site has lots of graphics and you offer programs or software to download, you need more space. If you offer information or projects that won't take too much space, you need less space.

Can I upgrade my plan, space, bandwidth, etc. later?
Yes, you can add disk space, bandwidth, mySQL databases or any option you would like after your account has been created.

Can Doodle-Tech.net help me to install my scripts or programs?
Doodle-Tech.net is not supporting third party scripts. We do not guarantee third party scripts to work. However, depending on the complexity of the script, we will help you to install it for a small fee.

Do I have 24/7 access to FTP, control panel, etc?
Yes, you have 24 hours a day 7 days a week access to your FTP, Control panel, Emails etc.

Can I move resources between my accounts?
Yes, let's say you have two domains hosted with us and you want to move the unused space or bandwidth from one domain to another. Just contact us, we will do it for you free.

Am I allowed to do background activities such as BitchX, ircd, psyBNC, etc.?
No, you cannot run such programs on our servers.

Do you support international domains such as .biz .info . tc .bz . us .br etc.?
Yes, whatever is your domain extension, we will host it for you.

Do you offer domain registration?
No, we recommend using a registrar such as Godaddy.com.

Do you offer domain transfer?

No, we recommend using a registrar such as Godaddy.com.
 

How can I transfer my domain to Doodle-Tech.net?
Just point your domain to:

I am completely new to domain transferring, can Doodle-Tech.net change my domain dns settings?
Yes, we will change your domain dns settings free of charge, please send us your registrar's address, your username and password. We will do it for you.

How long does it takes for my domain to become active?
After you have modified your DNS, it takes 12 - 48 hours to take effect. It depends on your domain registrar. Sometimes it might take up to 72 hours.

What are the nameservers I should use for my domain?

Is there any temporary address I can use instead of my domain?
Yes, we will give you an IP in your welcome email. You should use it like this: http://doodle-tech.net/~username
You can use this address instead of your domain or for temporary usage.

Can I change my domain name after I have signed up?
Yes, we charge $5 per domain change.

I have more questions, where do I go for inquiry?
You can simply Email us or post a ticket at Help Desk